Water Bill Hardship Exemption Program-Baltimore City

This Hardship Program exempts eligible customers from paying the Chesapeake Bay Restoration Fee and the Stormwater Remediation Fee. Eligibility is limited to individuals who receive Social Security or a public assistance benefit such as energy assistance, food stamps, SSI or medical assistance and have below $21,108 for a one-person household or $28,416 for a two-person household. The application may be downloaded, publicworks.baltimorecity.gov, mailed by calling (410) 396-5398, at the Northwest Community Action Center, 3939 Reisterstown Rd, or by contacting CHAI’s Senior Benefits Counselors, Rona Gross, (410) 500-5315 or Morgan Gable, (410) 500-5313.